Our friendly customer service representatives are here to help if you have general questions, billing questions, or wish to add or change an HBC service. We invite you to contact us at your convenience.
Contact HBC By Phone:
Customer Service: (888) 474-9995
Phone Hours: 8:00 a.m.-6:00 p.m. Monday-Friday, 9:00 a.m.-1:00 p.m. Saturday
Wizards Internet and Computer Support: (877) 457-9669
Phone Hours: 8:00 a.m.-8:00 p.m. Monday-Friday / On-call 24/7
Wizards Video and Phone Support: (866) 213-6881
Phone Hours: 8:00 a.m.-8:00 p.m. Monday-Friday / On-call 24/7
TV 25 Studio / Media Productions: (888) 474-9995
Direct Dial in Winona: (507) 474-5863
Phone Hours: 8:00 a.m.-5:00p.m. Monday-Friday
Local Contact and Office Location Information:
Dover
Customer Service: (507) 585-5000
Wizards Internet and Computer Support: (507) 585-5858
Wizards Video and Phone Support: (507) 585-5555
Nearest Office Location: 1242 Whitewater Ave., St. Charles, MN 55972
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Elgin
Customer Service: (507) 871-3000
Wizards Internet and Computer Support: (507) 871-3030
Wizards Video and Phone Support: (507) 871-3333
Nearest Office Location: 445 W. Broadway Ste. 2, Plainview, MN 55964
Office Hours: 8:00 a.m.-4:30 p.m. Monday-Friday
Eyota
Customer Service: (507) 585-5000
Wizards Internet and Computer Support: (507) 585-5858
Wizards Video and Phone Support: (507) 585-5555
Nearest Office Location: 1242 Whitewater Ave., St. Charles, MN 55972
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Lake City
Customer Service: (651) 448-8000
Wizards Internet and Computer Support: (651) 448-TECH (8324)
Wizards Video and Phone Support: (651) 448-8888
Address: 901 N. 6th St., Lake City, MN 55041
Office Hours: By Appointment Only Monday-Friday
Lewiston
Customer Service: (507) 474-4000
Wizardsl Internet and Computer Support: (507) 474-HELP (4357)
Wizards Video and Phone Support: (507) 474-7000
Nearest Office Location: 1242 Whitewater Ave., St. Charles, MN 55972
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Minneiska
Customer Service: (507) 474-4000
Wizards Internet and Computer Support: (507) 474-HELP (4357)
Wizards Video and Phone Support: (507) 474-7000
Nearest Office Location: 329 Hiawatha Dr. E. Ste. 1, Wabasha, MN 55981
Office Hours: 8:00 a.m.-4:30 p.m. Monday-Friday
Plainview
Customer Service: (507) 710-4000
Wizards Internet and Computer Support: (507) 710-HELP (4357)
Wizards Video and Phone Support: (507) 710-4444
Fax: (507) 710-4020
Address: 445 W. Broadway Ste. 2, Plainview, MN 55964
Office Hours: 8:00 a.m.-4:30 p.m. Monday-Friday
Red Wing
Customer Service: (651) 327-2000
Wizards Internet and Computer Support: (651) 327-2727
Wizards Video and Phone Support: (651) 327-2222
Fax: (651) 327-2050
Address: 2835 S. Service Dr. Ste. 209, Red Wing, MN 55066
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Rollingstone
Customer Service: (507) 474-4000
Wizards Internet and Computer Support: (507) 474-HELP (4357)
Wizards Video and Phone Support: (507) 474-7000
Nearest Office Location: 58 Johnson St., Winona, MN 55987
Office Hours: 8:00 a.m.-6:00 p.m. Monday-Friday, 9:00 a.m.-1:00 p.m. Saturday
St. Charles
Customer Service: (507) 932-8000
Wizards Internet and Computer Support: (507) 932-TECH (8324)
Wizards Video and Phone Support: (507) 932-8888
Fax: (507) 932-8005
Address: 1242 Whitewater Ave., St. Charles, MN 55972
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Stockton
Customer Service: (507) 474-4000
Wizards Internet and Computer Support: (507) 474-HELP (4357)
Wizards Video and Phone Support: (507) 474-7000
Nearest Office Location: 58 Johnson St., Winona, MN 55987
Office Hours: 8:00 a.m.-6:00 p.m. Monday-Friday, 9:00 a.m.-1:00 p.m. Saturday
TV 25
Customer Service: (507) 474-5863
Toll Free: (888) 474-9995
Fax: (507) 474-5704
Address: 1124 W. Wabasha St., Winona, MN 55987
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Utica
Customer Service: (507) 932-8000
Wizards Internet and Computer Support: (507) 932-TECH (8324)
Wizards Video and Phone Support: (507) 932-8888
Nearest Office Location: 1242 Whitewater Ave., St. Charles, MN 55972
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday
Wabasha
Customer Service: (651) 560-4000
Wizards Internet and Computer Support: (651) 560-HELP (4357)
Wizards Video and Phone Support: (651) 560-4444
Fax: (651) 565-0257
Address: 329 Hiawatha Dr. E. Ste. 1, Wabasha, MN 55981
Office Hours: 8:00 a.m.-4:30 p.m. Monday-Friday
Winona (Corporate Office)
Customer Service: (507) 474-4000
Wizards Internet and Computer Support: (507) 474-HELP (4357)
Wizards Video and Phone Support: (507) 474-7000
Fax: (507) 454-5878
Address: 58 Johnson St., Winona, MN 55987
Office Hours: 8:00 a.m.-6:00 p.m. Monday-Friday, 9:00 a.m.-1:00 p.m. Saturday
Wizards
Customer Service: (507) 474-4000
Internet and Computer Support: (877) 457-9669
Video and Phone Support: (866) 213-6881
Fax: (507) 474-9346
Address: 67 Main St., Winona, MN 55987
Office Hours: 8:00 a.m.-5:00 p.m. Monday-Friday, By Appointment Only On Saturday
