Residential

The HBC Client Relations team is always prepared to assist you with questions or comments. For the past 10+ years HBC has built an excellent reputation providing astonishing customer care. At HBC, we work for you, to make sure you have a positive experience each and every time you call or contact us. We want to hear from you, even if it is to chat about the weather or current events. We are your neighbors, friends, and family.

Client Relations Team

Phone:
507.474.4000 Winona
507.932.8000 St. Charles
651.560.4000 Wabasha
888.474.9995 Toll Free

Dennis Lynch

Email: Dennis.Lynch@hbci.com
Phone: 507.474.5831

April Christensen

Email: April.Christensen@hbci.com
Phone: 507.474.5803

Dave Jensen

Email: Dave.Jensen@hbci.com
Phone: 507.474.5802

HBC Television

HBC television customers enjoy the clearest video and audio available due to our state-of-the-art fiber optic and coaxial systems. Customers can choose between multiple services, including HD, digital music, DVR/PVR, Pay-Per-View (where available), Pay-Per-View (where available), and much more. Bundle your television service with your Internet and telephone services and save even more.

HBC television service is currently available in Winona, Goodview, Minnesota City, Homer, St. Charles, Rollingstone, Lewiston Stockton and Wabasha.

Downloadable Channel Guides:

• Winona
• St. Charles
• Wabasha
• Rollingstone
• Lewiston
• Stockton

Price Guides are available here for download.

• Multi-Service Packages
• Winona
• Wabasha
• St. Charles
• Stockton, Lewiston & Rollingstone

Learn More
Order Residential Services

HBC Mobile is here!

Looking for the perfect gift for your loved ones this holiday season? HBC mobile phone service is a great way to stay connected to the ones who matter most!

Interested in becoming an HBC Mobile customer? Contact customer service at 474-4000 to make an appointment to discuss service options or stop into out Winona office.

Products and Services

HBC Mobile Phone Service has the Individual, Family or Business plan you need from the provider you already know and trust.

Click on the link below to find pick a plan for you or your family:
Individual Plans
Family Plans

Mobile Plan Features Include:

• Unlimited Nights and Weekends Starting at 7pm
• Nationwide and International Calling
• Unlimited Mobile-to-Mobile Calling
• Free nationwide long distance!
• Bundled Discount Pricing for Multi-Service Customers
• Convenient All-In-One Billing
• Local Customer Service
• Voicemail, Caller ID, Caller ID Blocking, Call Waiting, Call Forwarding, No Answer/Busy Transfer and 3-Way Calling

Optional Add-on Features & Services

Enhanced Voicemail, International Long Distance, Data Plans(Internet Access), Learn more

HBC telephone service offers it all!!!
HBC's telephone service offers a full range of options: local service, long distance plans, plus features like Call Waiting, Call Forwarding, Voice Mail, 800 service, calling cards and more!

HBC Long Distance

• PHONE CENTS
  • 3.5¢ per minute on domestic calls, anytime of day!
• Unlimited Local And Long Distance
  - Some restrictions apply, call for details.
  • Unlimited local and long distance
  • Includes a choice of three calling features
  • $45.95 per/mo.
• Clear Savings 500
  • Includes 500 minutes of 1+ direct dialed service per month
  • choice of three calling features.
  • $14.95 per month
    - Any minutes over 500 will be billed at 3.5¢ /min.
• Clear Savings Plus
  • $0.09 cents per minute after the first 60 minutes.

Residential International Calling Rates

Price Guides are available here for download.

• Multi-Service Packages
• Winona
• Wabasha
• St. Charles
• Stockton, Lewiston & Rollingstone

CPNI Privacy Notice
Order Residential Services

HBC provides residential Internet access through High-Speed cable modems as well as Dial-up service from over 2,000 locations around the US and Canada.

Friendly Features:

• 6 free e-mail accounts with 30 MB capacity
• Eliminate spam with HBC's SpamCuff service
• Free personal web space
• Family-friendly web content filtering
• Free technical support

Price Guides are available here for download.

• Multi-Service Packages
• Winona
• Wabasha
• St. Charles
• Stockton, Lewiston & Rollingstone

Learn More
Order Residential Services

We've combined all three services into 1 value priced package! Upgrade to a VIP package for just $18.44/mo. additional and enjoy unlimited local and long distance service and increased internet speeds!

- Some restrictions apply, call your local office for details.

Price Guides are available here for download.

• Multi-Service Packages
• Winona
• Wabasha
• St. Charles
• Stockton, Lewiston & Rollingstone

Order Residential Services

Triple Play Service from HBC

Price Guides are available here for download.

• Multi-Service Packages
• Winona
• Wabasha
• St. Charles
• Stockton, Lewiston & Rollingstone

TV Services

• High Definition Service & Equipment
• DVR/PVR Service & Equipment
• *Pay-Per-View
• *Video-on-Demand
• Premium Channels

*Not available in all communities.

Internet Services

• Choose from a variety of speeds
• E-mail with spam and virus protection
• Personal web space, content filtering and more
• Dial-up and national roaming also available

Telephone Services

• Local service
• Affordable long distance & international packages
• Additional features, like voice mail, caller ID and more

GET A DIGITAL PACKAGE AND SAVE !!!!

Your Bill

You will receive one bill for all your HBC services. We issue bills the 2nd of each month. Please note that recurring monthly charges are billed one month in advance.

Save Time, Save Money, Save the World!

We are doing our part for the planet and have made it easy for you to do yours by utilizing our digital ordering and billing options. Learn more about what else we are doing to go green at my.hbci.com/green.

• E-Billing - Electronic billing allows you to receive your monthly HBC invoices and bill messages via email. These are also viewable online at my.hbci.com.
• E-Pay - Electronic payment allows you to pay your monthly bill anytime of day or night, from the comfort of your own home, through our secure online billing system at my.hbci.com. You don’t have to receive your bills electronically to take advantage of this service. You can get your invoices and pay them anyway you want!
• Online Orders - You can order new service or make changes to your existing service online at http://my.hbci.com/resorder.

Get Started:

• Online - Visit my.hbci.com/billing. You will need your account number and CPNI password to login. If you do not have that information you can get it by stopping into your local office and speaking with a friendly customer service representative.
• Phone - Call your local office at 474- 4000, 932-8000 or 560-4000 You can request your password be mailed to your address of record.