Phone Feature Instructions
Virtual Phone
With HBC’s Virtual Phone service, you get a local phone number with a listing in the phone book and advanced voicemail functionality, without the cost of a traditional phone line.
Voice Summit
Get reliable and user-friendly voice conferencing with Voice Summit from HBC.
Voicemail & VM2-GO
Never miss another important call.
Fax to Email
Setup, Access, and Manage your Fax to Email
Call Management Portal Support Videos
Support videos on Call Management Portal (CommPortal)
Call Management Portal Instructions
Call Management Portal Quick Start Guide
MaX UC Mobile Instructions
MaX UC Mobile App Quick Start Guide
MaX UC Desktop Instructions
MaX UC Desktop App Quick Start Guide
- Billing Support
- General Support
- Internet Support
- Phone Support
- Policies Support
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- Consumer Labels for Broadband Services
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- Broadband Facts Air 15 Mbps
- Broadband Facts Air 25 Mbps
- Broadband Facts Air 40 Mbps
- Broadband Facts Air 60 Mbps
- Broadband Facts Air Max 30 Mbps
- Broadband Facts Air Max 50 Mbps
- Broadband Facts Luminet 40 Mbps
- Broadband Facts Luminet 150 Mbps
- Broadband Facts Luminet 300 Mbps
- Broadband Facts Luminet 600 Mbps
- Broadband Facts Luminet Gigabit
- Broadband Facts Luminet 2 Gigabit
- Broadband Facts Luminet 5 Gigabit
- Broadband Facts Luminet Rural 150 Mbps
- Broadband Facts Luminet Rural 300 Mbps
- Broadband Facts Luminet Rural 600 Mbps
- Broadband Facts Luminet Rural Gigabit
- Broadband Facts Pickwick 150 Mbps
- Broadband Facts Standard 40 Mbps
- Broadband Facts Standard 150 Mbps
- Broadband Facts Standard 300 Mbps
- Broadband Facts Standard 600 Mbps
- Broadband Facts Standard Gigabit
- Broadband Facts Wabasha MDU 30 Mbps
- Policies & Procedures
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- Broadband Internet Service Disclosure
- Caller ID Spoofing
- Commercial Acceptable Use Policy and Customer Agreement
- CPNI Opt Out Information
- CPNI Privacy Information
- DMCA (Digital Millennium Copyright Act) Counter Claim
- DMCA (Digital Millennium Copyright Act) Policy
- E911 Battery Backup Policy
- E911 Service
- FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
- Identity Theft Notice
- Internet Acceptable Use Policy
- MN Relay Annual Customer Notice
- National Do Not Call Registry
- PBX Hacker Notice
- Residential Acceptable Use Policy and Customer Agreement
- Telephone Assistance Program
- Toll Fraud Policy
- Public Information
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- 711 for Telecommunications Relay Service
- Accessibility to Emergency Information on Television
- Internet Protocol (IP) Relay Service
- Minnesota Relay
- Minnesota Telephone Discounts Brochure
- Public Service Announcements
- Telecommunications Relay Service—TRS
- Video Relay Service—VRS
- Voicemail System Hacking
- VoIP and 911 Service
- Video Support
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- Channel Lineups
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- Business Essentials
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- Luminet Expanded Business Essentials Channel Lineup—Altura
- Luminet Expanded Business Essentials Channel Lineup—Cannon Falls, Castle Rock, Miesville, and New Trier, MN
- Luminet Expanded Business Essentials Channel Lineup—Chatfield
- Luminet Expanded Business Essentials Channel Lineup—Dover
- Luminet Expanded Business Essentials Channel Lineup—Eyota
- Luminet Expanded Business Essentials Channel Lineup—Kellogg
- Luminet Expanded Business Essentials Channel Lineup—Lake City
- Luminet Expanded Business Essentials Channel Lineup—Lewiston
- Luminet Expanded Business Essentials Channel Lineup—Plainview & Elgin
- Luminet Expanded Business Essentials Channel Lineup—Red Wing
- Luminet Expanded Business Essentials Channel Lineup—Rollingstone & Minneiska
- Luminet Expanded Business Essentials Channel Lineup—Rural Winona County
- Expanded Business Essentials Channel Lineup—St. Charles, MN
- Luminet Expanded Business Essentials Channel Lineup—Stockton
- Luminet Expanded Business Essentials Channel Lineup—Utica
- Luminet Expanded Business Essentials Channel Lineup—Wabasha
- Luminet Expanded Business Essentials Channel Lineup—Winona
- Expanded Business Essentials Channel Lineup—Winona, MN
- Bulk Channel Lineup
- GigaWorld Essentials Plus
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- GigaWorld Essentials Plus Channel Lineup – Altura, Lewiston, and Stockton, MN
- GigaWorld Essentials Plus Channel Lineup – Cedar Valley, East Burns Valley, Elba, Minneiska, Ridgeway, Rollingstone, St. Charles, Utica, Wilson, Winona, and Witoka, MN
- GigaWorld Essentials Plus Channel Lineup – Cannon Falls, Miesville, and New Trier, MN
- GigaWorld Essentials Plus Channel Lineup – Dover and Eyota, MN
- GigaWorld Essentials Plus Channel Lineup – Elgin, Kellogg, Plainview, and Wabasha, MN
- GigaWorld Essentials Plus Channel Lineup – Lake City, MN
- GigaWorld Essentials Plus Channel Lineup – Red Wing and Wacouta, MN
- Luminet Channel Lineup
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- Luminet Channel Lineup—Altura
- Luminet Channel Lineup—Cannon Falls
- Luminet Channel Lineup—Castle Rock, Miesville, New Trier, and Nininger Township
- Luminet Channel Lineup—Chatfield
- Luminet Channel Lineup—Dover
- Luminet Channel Lineup—Eyota
- Luminet Channel Lineup—Kellogg
- Luminet Channel Lineup—Lake City
- Luminet Channel Lineup—Lewiston
- Luminet Channel Lineup—Plainview & Elgin
- Luminet Channel Lineup—Red Wing, Wacouta, & Prairie Island Indian Community
- Luminet Channel Lineup—Rollingstone & Minneiska
- Luminet Channel Lineup—Rural Winona County
- Luminet Channel Lineup—Stockton
- Luminet Channel Lineup—Utica
- Luminet Channel Lineup—Wabasha
- Luminet Channel Lineup—Winona
- Standard Channel Lineup
- Channel Lineup By Location
- Cord Cutting
- DVR and Whole-Home DVR
- Elevate Support
- Parental Controls
- PPV (Pay-Per-View)
- Remotes
- Set-Top Box Instructions
- TV2-Go
- VOD (Video-On-Demand)
- Channel Lineup By Location
- Do I have Luminet, Standard, Air, or Rural Service?
