Phone Support
Learn how to use phone features, access support videos, and more.
Phone Feature Instructions
7 ArticlesCall Completion FAQ
Call Completion FAQ
Persons With Disabilities
Telecommunication relay services accessibility and usability
International Calling Rates
International Calling Rates by Country
Caribbean & NANP Zone 1 Calling Rates
Caribbean Calling Rates
HPBX Security Notice
Best Practices for Business IP Phone Systems
PBX Voicemail Security Notice
Best Practices for PBX Voicemail
- Billing Support
- General Support
- Internet Support
- Phone Support
- Policies Support
- Policies & Procedures
- Broadband Internet Service Disclosure
- Cable Subscriber Privacy Notice
- Caller ID Spoofing
- Commercial Acceptable Use Policy and Customer Agreement
- CPNI Opt Out Information
- CPNI Privacy Information
- DMCA (Digital Millennium Copyright Act) Counter Claim
- DMCA (Digital Millennium Copyright Act) Policy
- E911 Battery Backup Policy
- E911 Service
- FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
- Identity Theft Notice
- Internet Acceptable Use Policy
- MN Relay Annual Customer Notice
- National Do Not Call Registry
- Network Management Policy
- Rented Equipment Acknowledgment
- Residential Acceptable Use Policy and Customer Agreement
- Telephone Assistance Plan & Federal Lifeline Program
- Toll Fraud Policy
- Public Information
- 711 for Telecommunications Relay Service
- Accessibility to Emergency Information on Television
- Internet Protocol (IP) Relay Service
- Minnesota Relay
- Minnesota Telephone Discounts Brochure
- Public Service Announcements
- Telecommunications Relay Service—TRS
- Video Relay Service—VRS
- Voicemail System Hacking
- VoIP and 911 Service
- Policies & Procedures
- TV Support
- Channel Lineups
- Altura Channel Lineup
- Cannon Falls Channel Lineup
- Castle Rock, Empire, Miesville, New Trier, and Nininger Township Channel Lineup
- Chatfield Channel Lineup
- Dover Channel Lineup
- Eyota Channel Lineup
- Farmington Channel Lineup
- Kellogg Channel Lineup
- Lake City Channel Lineup
- Lewiston Channel Lineup
- Plainview & Elgin Channel Lineup
- Red Wing, Wacouta, & Prairie Island Indian Community Channel Lineup
- Rollingstone & Minneiska Channel Lineup
- Rural Winona County Channel Lineup
- St. Charles Standard Channel Lineup
- St. Charles & Winona Channel Lineup
- Stockton Channel Lineup
- Utica Channel Lineup
- Wabasha Channel Lineup
- Winona Standard Channel Lineup
- Expanded Business Essentials
- Altura Expanded Business Essentials Channel Lineup
- Cannon Falls, Castle Rock, Miesville, and New Trier Expanded Business Essentials Channel Lineup
- Chatfield Expanded Business Essentials Channel Lineup
- Dover Expanded Business Essentials Channel Lineup
- Eyota Expanded Business Essentials Channel Lineup
- Kellogg Expanded Business Essentials Channel Lineup
- Lake City Expanded Business Essentials Channel Lineup
- Lewiston Expanded Business Essentials Channel Lineup
- Plainview & Elgin Expanded Business Essentials Channel Lineup
- Red Wing Expanded Business Essentials Channel Lineup
- Rollingstone & Minneiska Expanded Business Essentials Channel Lineup
- Rural Winona County Expanded Business Essentials Channel Lineup
- St. Charles Expanded Business Essentials Channel Lineup
- Stockton Expanded Business Essentials Channel Lineup
- Utica Expanded Business Essentials Channel Lineup
- Wabasha Expanded Business Essentials Channel Lineup
- Winona Expanded Business Essentials Channel Lineup
- Winona Standard Expanded Business Essentials Channel Lineup
- Bulk Channel Lineup
- GigaWorld Essentials Plus
- GigaWorld Essentials Plus Channel Lineup – Altura, Lewiston, and Stockton, MN
- GigaWorld Essentials Plus Channel Lineup – Cedar Valley, East Burns Valley, Elba, Minneiska, Ridgeway, Rollingstone, St. Charles, Utica, Wilson, Winona, and Witoka, MN
- GigaWorld Essentials Plus Channel Lineup – Cannon Falls, Miesville, and New Trier, MN
- GigaWorld Essentials Plus Channel Lineup – Dover and Eyota, MN
- GigaWorld Essentials Plus Channel Lineup – Elgin, Kellogg, Plainview, and Wabasha, MN
- GigaWorld Essentials Plus Channel Lineup – Lake City, MN
- GigaWorld Essentials Plus Channel Lineup – Red Wing and Wacouta, MN
- Channel Lineup By Location
- DVR and Whole-Home DVR
- HBC+ Video App
- Parental Controls
- Remotes
- Set-Top Box Instructions
- Streaming
- TV2-Go
- Channel Lineup By Location
- Channel Lineups
