Category: News

HBC Plans to Complete Fiber Cable Relocation Tonight

For Immediate Release (10/24/2018)

Winona, MN – Crews wrapped up the first night of work on the HBC fiber relocation project at around 4:30 am this morning. The remainder of the work involved will be completed tonight between the hours of 12:30 am and 5:00 am.

HBC Field Operations Manager, Dan Fortek, said last night’s work went as expected and without incident.

“Things went very well last night. While there was a minor equipment issue, everything we had hoped to accomplish last night was completed,” Fortek said. ”We are expecting to wrap up the remainder of the work tonight.”

HBC needs to transfer HBC customers from fiber-optic cables running through the Hardee’s block onto a new fiber-optic cable to facilitate construction of the Main Square Winona development project.

 

 

Work to Begin Tonight on HBC Fiber Relocation Project

For Immediate Release (10/23/2018)

Winona, MN –  The work of transferring HBC customers to a new fiber-optic cable will begin tonight. The work is required to facilitate redevelopment of the former Hardee’s block. HBC has two fiber trunk lines buried in the block which must be relocated.

Moving those fiber lines will involve the cutting and individually re-splicing thousands of tiny fiber-optic strands, which are about the size of a human hair. HBC Field Operations Manager, Dan Fortek, said work will occur the next two nights beginning at 12:30 am and continuing until around 4:00 am. HBC Customers living east of Main Street will be the only Customers affected by this work.

“We will be conducting the cut-overs as seamlessly as possible in an effort to minimize service outages,” Fortek said. “We will have two teams of technicians working both nights in order to have services reconnected as quickly as possible. Customers can expect their services to be down between a half-hour up to 45 minutes.”

The entire relocation project is expected to be completed by 5:00 Wednesday morning.

 

HBC to Reroute Fiber to Facilitate Development of Hardee’s Block

For Immediate Release (10/20/2018)

Winona, MN – Development of the former Hardee’s block is requiring Hiawatha Broadband Communications (HBC) to move a major fiber-optic conduit.

According HBC officials, the affected fiber conduit carries services to most homes and businesses east of Main Street in Winona, including 9-1-1 emergency calling. HBC has been notifying affected business and residential customers and is working with local Emergency Management officials on protocols while emergency calling is disabled.HBC fav icon

“This will be an extremely critical operation as we work to move all traffic off this line without causing major service interruptions” said HBC Field Operations Manager Dan Fortek. “Our goal will be to make this as process as seamless as possible and minimizing the length of these planned service outages.”

Fortek said the plan is to complete the project over the course of two days beginning in the early morning hours of Tuesday, October 23, 2018. Work will be conducted primarily in the early morning hours between midnight and 4:00 am. According to Fortek, intermittent outages of 30 to 45 minutes can be expected while work is being done. Weather conditions may affect the project’s timeline.

While the work will cause short service interruptions, HBC President and General Manager Dan Pecarina said the construction will offer an opportunity to make some network enhancements.

“One added benefit from this project will be the direct fiber connections to downtown businesses and greater access to fiber on the east end of Winona,” according to Pecarina. “This conversion will allow for additional service enhancements to Customers in that vicinity.”

HBC Customers will be able to stay up-to-date on the project through announcements on the HBC website, www.hbci.com during the duration of the work.

 

HBC is Ready to Activate New Section of High-Speed Broadband Network in Cannon Falls. Open House Planned for Thursday

For Immediate Release

Cannon Falls, MN –  Hiawatha Broadband Communications, Inc. (HBC) is preparing to activate a new portion of its high-speed fiber-optic broadband network in Cannon Falls.

Officials with HBC say construction was recently completed in northeastern Cannon Falls, in the area around Troll Haven Park, with customer installations to the high-speed fiber-optic broadband network to begin there following testing of the network.

HBC president Dan Pecarina said much of Cannon Falls can now receive HBC services.

“We are very excited to be bringing a state-of-the-art fiber-optic broadband network to the residents and businesses of Cannon Falls,” Pecarina said. “For the past year we have been providing services to around 400 residences and businesses in the city. With completion of this portion of the project, nearly 800 additional homes can now be served with Gigabit Internet speeds.”

Pecarina added that in addition to receiving high-speed broadband, customers will also be able to subscribe to HBC’s Video and Phone services.

HBC will be hosting an open house on Thursday, October 18, 2018 at the Artisan Plaza from 4:30 pm until 7:00 pm. Interested residents are invited to stop by to enjoy a complementary meal and learn more about HBC service options.

Company officials are hopeful construction in a portion of the city located between Bridge Street and the high school and the Cannon Valley Trail Highway 19 can be completed by the end of the year.

 

Semi-annual Sun Outages to Begin Next Week

Twice each year, the sun is positioned directly in line with the ground-based satellite dish antennas used to receive CATV programing. This positioning causes programming interruptions as the sun’s energy overpowers the signals transmitted by the satellites.

Fall sun outages will begin as early as Friday, October 5, and will last as long as through Sunday, October 14. The length of the signal interruptions will begin at a minute or less, and lengthen to as long as 15 minutes at the peak of the interruptions. The interruption periods will be between the hours of 11:30 AM and 5 PM. Times will vary with the satellite being affected.

During these interruptions, customers will see a blank colored or black screen on the affected channel(s) .

HBC Expands Residential Internet Speed Offerings

For Immediate Release (07/24/2018)

Winona, MN – Hiawatha Broadband Communications has expanded residential customer Internet offerings to include speeds of 200 Mbps and 300 Mbps. These speeds bridge the gap between HBC’s 100 Mbps and 1 Gbps service.

The new speeds come with a special introductory price which includes unlimited data and free Gigabit in-home wireless service. HBC President and General Manager, Dan Pecarina, said the new speeds will help Customers find a more perfect fit for their Internet needs.

“Customer needs vary and we are addressing those needs. A household of one requires a different level of service than a family household of five or six,” he said. “By adding these two new tiers of Internet service, customers will be able to better customize their service package to fit their needs, providing greater value and a more pleasant HBC service experience.”

For additional information, call (888) 474-9995 to speak with an HBC Customer Care Representative.

About HBC: Innovative broadband solutions with unparalleled customer service makes Hiawatha Broadband Communications, Inc. (HBC) the preferred service provider in southeastern Minnesota. Based in Winona, MN, HBC builds advanced Fiber-To-The-Premises networks, offering 1 Gbps speeds, in addition to maintaining an extensive wireless broadband network which brings symmetrical broadband to under/unserved homes, businesses, and schools in rural areas. HBC provides over 125 local jobs with employees supporting retail, wholesale, construction, business consulting, and technical support in nearly 30 communities.

For additional information, please contact David Dicke at ddicke@hbci.com or at (507) 474-5884.

HBC High Density Wifi Installed at the Treasure Island Concert Amphitheater

For Immediate Release (07/24/2018)

 

Red Wing, MN –  Hiawatha Broadband Communications has installed new High Density Wifi Technology at Treasure Island Resort and Casino’s outdoor amphitheater.

According to HBC Wireless Broadband Engineer, Joe Glende, HBC utilized an array of multiple “beam streaming” antennas to provide wireless service for concert goers.

“This was a neat project to work on,” Glende said. “We mounted sixteen small antennas to light poles and an existing structure at the venue which allows us to deliver a fiber-like broadband experience within the amphitheater itself. The first event had over 10,000 in attendance and the wireless service worked great.”

Glende said attendees at previous events had reported issues in bringing up electronic tickets on their phones, as local cell phone towers became overloaded. With the new stadium Wifi solution from HBC that problem has now been eliminated.

“At a previous event, we were told thousands of people were delayed entry into the venue because the existing cellular service was not able to provide the bandwidth required to process the ticket data. People are now a lot happier,” according to Glende.

The technology is very new, according to Glende. He said this technology is gaining momentum siting other installations such as the FedEx Forum, home of the NBA’s Memphis Grizzlies.

About HBC: Innovative broadband solutions with unparalleled customer service makes Hiawatha Broadband Communications, Inc. (HBC) the preferred service provider in southeastern Minnesota. Based in Winona, MN, HBC builds advanced Fiber-To-The-Premises networks, offering 1 Gbps speeds, in addition to maintaining an extensive wireless broadband network which brings symmetrical broadband to under/unserved homes, businesses, and schools in rural areas.  HBC provides over 125 local jobs with employees supporting retail, wholesale, construction, business consulting, and technical support in nearly 30 communities.

 

For additional information, please contact David Dicke at ddicke@hbci.com or at (507) 474-5884.

 

Just in Time for the Holiday Weekend, HBC Launches “Community Wi-Fi”

Winona, MN – Hiawatha Broadband Communications (HBC) announced today it has launched Community Wi-Fi within select locations of the HBC service area.

HBC President/General Manager Dan Pecarina says Community Wi-Fi is an extension of HBC’s commitment to the communities HBC serves.

“We are very excited to be able to offer Community Wi-Fi to not only our current Customers, but also to the community as a whole. Access to Internet is essential for everyone today and Community Wi-Fi allows users to check email, download files, stream music and movies, all of those things.”

The service is accessible by any wireless and mobile Internet ready-device by selecting the “HBC_Community_WiFi” network on your smartphone or other devices. The service is free for HBC Customers and available to the general public for a small fee. Current HBC Customers may simply log in using their billing email address and HBC account number. Non HBC Customers can purchase Wi-Fi access online for an hour, a day, or a week at a time.

For now, HBC Community WiFi will be available in Winona’s Lake Park and Levee Park, in Lake City at Camp Lacupolis and the Lake City Marina, and at Whippoorwill Campground in Kellogg.

Learn more about HBC’s Community WiFi service and how to log in here.

HBC Continues to Expand Rural Broadband Coverage with Micro-PoP Wireless Technology

For Immediate Release (02/27/2018)

Winona, MN – Hiawatha Broadband Communications, Inc. (HBC) has implemented new technology that is delivering high-speed broadband to remote areas at a fraction of the cost of wired solutions. A major factor prohibiting the expansion of high-speed broadband to small, rural communities is the cost of delivering true broadband speeds. HBC believes this new offering will speed up its approach to rural areas.

HBC recently partnered with the City of Pepin, Wisconsin to bring HBC AirMax, HBC’s new Micro-PoP wireless broadband service, to local residents and businesses. According to HBC Wireless Broadband Engineer, Joe Glende, AirMax utilizes small antennas which are mounted to city light poles to beam a broadband signal to a small receiving antenna, roughly the size of a cellphone, mounted on the roofs of homes and businesses.

“HBC already serves thousands of rural homes and businesses with a combination of technologies,” said Glende. “including fiber and point-to-multipoint wireless. Our new Micro-PoP service brings the connection closer to the customer which results in faster speeds and excellent reliability.”

HBC President Dan Pecarina said this technology is a game-changer to bringing HBC wireless broadband to areas where population density or terrain makes it too expensive to build a FTTP network.

“At HBC, our mission is to bring quality, high-speed broadband to underserved areas in our region. HBC AirMax is another tool we have when our all-fiber networks are not financially feasible for ourselves or for our customers. We believe a hybrid fiber-wireless network in rural areas can be a cost-effective solution.”

HBC now offers multiple levels of AirMax service starting with 30 Mbps with a current high-end speed of 100 Mbps. Glende also stated that HBC has started AirMax service in two new areas in Minnesota with a third area likely to be activated early this summer.

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About HBC: Innovative broadband solutions with unparalleled customer service makes Hiawatha Broadband Communications, Inc. (HBC) the preferred service provider in southeastern Minnesota. Based in Winona, MN, HBC builds advanced Fiber-To-The-Premises networks, offering 1 Gbps speeds, in addition to maintaining an extensive wireless broadband network which brings symmetrical broadband to under/unserved homes, businesses, and schools in rural areas.  HBC provides over 125 local jobs with employees supporting retail, wholesale, construction, business consulting, and technical support in nearly 30 communities.

HBC and Calix: Working Together to Provide Broadband Solutions

For the past several years, Hiawatha Broadband Communications, Inc. (HBC) and Calix have teamed up to find innovative solutions to deliver the best service to our customers.  Follow the link below to learn how this partnership is providing better broadband service to your home.

https://www.calix.com/blog/2017/december/three-broadband-requirements–two-wi-fi-issues–one-solution-.html