Customer Announcements

Spring Sun Outages

Spring sun outages are caused when the sun is positioned directly in line with the ground-based satellite dish antennas used to receive CATV programming. This positioning causes programming interruptions as the sun’s energy overpowers the C and Ku band signals transmitted by the satellites.

Spring sun outages will begin as early as Wednesday, February 27, and will last as long as through Thursday, March 7. The length of the signal interruptions will begin at a minute or less, and lengthen to as long as 15 minutes at the peak of the interruptions. The interruption periods will be between the hours of 11:30am and 5pm. Times will vary with the satellite being affected.