Broadband Facts
Fixed broadband consumer disclosure
| Choose Your Service Data Plan for LuminetSM Residential | 200Mbps |
|---|---|
| Monthly charge for month-to-month plan | $69.99 |
| Monthly charge for 2 year contract plan | Not Applicable |
| Other Charges and Terms | |
|---|---|
| Data included with monthly charge | Unlimited |
| Charges for additional data usage | Not Applicable |
| Gateway lease | $9.00/Month |
| Other monthly fees | |
| One-time fees | Not Applicable |
Government Taxes and Other Government-Related Fees May Apply: Varies by location
| Performance – Individual experience may vary | |
|---|---|
| Typical speed downstream | 200 Mbps |
| Typical speed upstream | 200 Mbps |
| Typical latency | 10 milliseconds |
| Typical packet loss | 0% |
| Network Management | |
|---|---|
| Application-specific network management practices? | Yes |
| Subscriber-triggered network management practices? | Yes |
| More details on network management (View Net Neutrality) | |
| Privacy | See our privacy policy |
| Complaints or Inquiries | To contact us: online/(888) 474-9995;
To submit complaints to the FCC: online/(888) 225-5322 |
Learn more about the terms used on this form and other relevant information at the FCC’s website.
