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Paying by Credit card, Debit Card, Checking, or Savings Account

These instructions assume you already have a SmartHub Login. If you do not, please follow the SmartHub setup instructions first.

  1. From the home page, click the Make Payment>> button. (Fig. 11)
  2. Verify the Payment amount is correct and click Continue.
    – If the payment amount is incorrect, click Edit Amount>> to manually enter your payment amount.
  3.  Select the Pay with a new Card option or Pay with a new Bank Account, set the payment date, and then click Continue. (Fig. 12)
  4. Use the drop-down menus and complete the required form fields to enter your information and then click Continue.
  5. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined.

Adding a Payment Method to your Account
1. Click the Manage My Registered Accounts hyperlink from the Quick Links.
2. Click Manage My Stored Payment Accounts. (Fig. 13)
3. Select either the green Add New Card>> or the Add New Bank Account>> button. (Fig. 13)
4. Use the drop-down menus and complete the required form fields to enter your payment information, and then click either Add Card or Add Account to save your payment information.

Paying Through the Auto Pay Program

  1. Click Billing & Payments from the top bar navigation.
  2. Click the Auto Pay Program hyperlink. (Fig. 14)
  3. Click the Sign Up For Auto Pay>> hyperlink. (Fig. 14)
  4. Choose either the Card>> or Bank Account>> hyperlink to setup your default payment method.
  5. Accept the Auto Pay Terms and Conditions by clicking the checkbox.
  6. Use the drop-down menus and complete the required form fields to enter your information, and then click Continue.
  7. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined.

Make a one-time Payment Through SmartHub Pay Now
If you would like to make a one-time payment without setting up a SmartHub account, follow the instructions below.

  1. Visit hbc.smarthub.coop/PayNow.html to get started.
  2. Enter your Account Number: and Last Name Or Business Name: and click Submit. (Fig. 15)
    – If you do not know your HBC account number, or are having trouble accessing your account, please contact our Customer Care team at (888) 474-9995.
  3. Enter the payment amount you would like to make in the Make a
    Payment form field and click the Pay Now>> button.
  4. Verify the Payment amount is correct and click Continue.
    – If the payment amount is incorrect, click Edit Amount>> to manually enter your payment amount.
  5. Select a payment method and click Continue. (Fig. 16)
  6. Use the drop-down menus and complete the required form fields to enter your information, and then click Continue. (Fig. 17)
    – If you wish to save your payment method, whether it be a credit card or bank account, click the respective checkbox that reads: Save This Card or Save This Account.
  7. You will receive a confirmation message if your payment has been accepted, or a payment denied message if your payment has been declined.

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