Residential Wire Maintenance Plan
For a small monthly fee, the Wire Maintenance Plan protects you from repair costs and trip charges associated with the troubleshooting and repair of the professionally installed communication wires inside of your home.
This includes wires for HBC Internet, Video, and Phone services and any other communication wires professionally installed within the home. Items not covered in the plan include alarm, electrical, or non-professionally installed wiring, customer-caused damage or abuse, and alterations to HBC installed wiring or equipment.
Wire Maintenance Plan protection begins as soon as you subscribe and there is no minimum commitment or penalty to cancel, however, should you choose to cancel there is a 12 month waiting period before you can resubscribe to the plan.
To sign up for our Wire Maintenance Plan, call our Customer Care Representative at (888) 474-9995.