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Save time. Save money. Save paper.

SmartHub paperless billing allows you to access, view, and pay your HBC bill online. Instead of a monthly paper bill being mailed to you, you’ll receive an email with the amount due, due date, and link to the SmartHub online billing and payment portal. It’s easy, convenient, and free.

A SmartHub account is required to enable Paperless Billing. If you have not yet already created a SmartHub account, please follow the SmartHub Account Creation instructions first.

Browser instructions:

  1. Visit hbci.com/smarthub and login using your E-Mail Address and Password.
  2. Select My Profile, then My Information.
  3. Navigate to and select Update My Paperless Settings and click the slider to enable paperless statements. Mobile users will have to first click the menu icon (3 horizontal lines) in the top right corner.
  4. A confirmation message will appear confirming your selection for paperless statements.

Mobile app instructions:

  1. Launch the SmartHub app and login using your E-Mail Address and Password.
  2. Click the Settings icon in the lower right-hand corner.
  3. Select the Paperless Billing option and click the slider to enable paperless statements.
  4. A confirmation message will appear confirming your selection for paperless statements.

For additional help or support contact Customer Care at (888) 474-9995.

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