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Telephone Assistance Plan (TAP)

February 2020

You may be eligible for assistance in paying your telephone bill if you receive benefits from certain low-income assistance programs. For more information or an application, please contact:

HBC, Inc. | 58 Johnson Street | Winona, MN 55987 | (888) 474-9995

Minnesota’s Telephone Assistance Plan (TAP) offers a monthly credit of $7.00 on your landline Telephone service. You may receive the TAP credit on one landline per household.

The federal Lifeline Program offers a monthly discount of $9.25 on some landline Telephone service plans. Lifeline also offers discounts on some wireless Telephone service plans and some broadband internet service plans. You may receive the Lifeline discount on one Telephone service per household.

The federal Lifeline Program incorporates the broadband discount (not applicable to TAP).

If you live on Tribal lands, you may qualify for additional discounts. Tribal lands Link Up offers a one-time credit of up to $100 on installation or activation charges. Tribal lands Lifeline offers a monthly credit of up to $34.25 on your landline or wireless Telephone service plan.

The Telephone or broadband service must be in your name. You must show proof that you or a member of your household participates in at least one of the following programs or is income eligible:

  • Federal Public Housing Assistance (FPHA)
  • Medicaid/Medical Assistance (MA)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Supplemental Security Income (SSI)
  • Veterans Pension or Survivors Pension Benefit Programs

Additional qualifying programs for persons living on a reservation:

  • Bureau of Indian Affairs General Assistance living on Tribal lands
  • Food Distribution Program on Indian Reservations (FDPIR) living on Tribal lands
  • Tribally-administered Head Start (for those meeting income-qualifying standards) living on Tribal lands
  • Tribally-administered Temporary Assistance for Needy Families (TTANF) living on Tribal lands

If you do not participate in any of the programs listed above, you may qualify if your income is at or below 135% of the 2019 Federal Poverty Income Guidelines:

-The federal poverty guidelines are typically updated at the end of January.

2019 Federal Poverty Guidelines – 135%

Household Size Income
1 $17,226
2 $23,274
3 $29,322
4 $35,370
5 $41,418
6 $47,466
7 $53,514
8 $59,562
For each additional person, add $6,048

For more information or to receive an application, visit or call HBC at (888) 474-9995.

Telephone Discounts

TAP Application

Having trouble paying your Telephone bill?

If you are a low-income household or are enrolled in government programs like SNAP or Medical Assistance, you qualify! Contact us about the Telephone Assistance Plan discount.

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