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  • Your household may be eligible for a monthly benefit of up to $30 towards your broadband services with the Affordable Connectivity Program.

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WiFi Hotspots Support

HBC Internet Customer Instructions:

  1. From your WiFi-capable device, locate and select the HBC_Community_WiFi network.
  2. Read the terms of use, and tap the checkbox next to “I accept the terms of use” to agree to the terms.
  3. Enter your Billing Email Address (SmartHub online bill pay) and Account Number (HBC Account Number).
    – Your billing email address is case sensitive.
    – If you do not know your HBC account number, please contact our Customer Care team at (888) 474-9995.
  4. Click CONNECT and your device should connect to the network and you may begin browsing.
    -There is a limit of three devices logged in to Community WiFi HBC_Community_WiFi per HBC account.

Visitor and Non-HBC Subscriber Instructions:

  1. From your WiFi-capable device, locate and select the HBC_Community_WiFi network.