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Luminet Residential Services

Home/Residential/Order Residential HBC Services/Luminet Residential Services
Luminet Residential ServicesTodd Hanson

  • To take advantage of current deals and promotions, please contact your local office. The rate quoted online will not include current promotional offers.



  • Believe in Better Broadband

    Start streaming without buffering, downloading and uploading with reckless abandon, and gaming lag-free with Internet speeds up to 1 Gigabit

  • Watch Your Way

    So many choices, so many ways to watch—enjoy a variety of programming that you’ll never miss out on with Elevate, TV2-Go, Video-On-Demand, and Pay-Per-View

  • Connect with Friends and Family

    Stay connected to those you care about with reliable and hassle-free home Phone and the online Call Management Portal

  • GET WHAT YOU WANT & SAVE | Call (888) 474-9995 to talk to a Customer Care Representative today.

  • Additional Services




  • Internet Service

    - Gigabit speed is subject to equipment availability; 1 Gigabit = 1000 Megabits. Speeds listed are maximum wired speeds. Many factors affect speed. Actual speed may vary.
  • Learn more about GigaHome Gateway
    - GigaHome Gateway rental is required for Internet service.
  • Price: $3.99 Quantity:
  • Learn more about Mesh WiFi
    - GigaHome Gateway required for Mesh Unit.
  • Price: $4.00 Quantity:
    per Address
  • Price: $5.00 Quantity:
    per Address

  • Video Services

    - Subscription to linear channel may be required to access HBC TV2-Go content. Essentials Plus TV requires subscription to 1 additional Specialty Pack at an additional cost.
    View Channel Guide for your Community
    Learn more about Residential Video
  • -Subscription to at least one Specialty Pack is required with Essentials Plus TV. Learn more about the Specialty Packs here.

  • Video Equipment

    - Set-top box is required for Video service.
    - Elevate Gateway set-top box and Elevate Client set-top boxes for all TVs that watch Elevate recordings are required. Learn more about Elevate
    - Set-top box is required for Video service.
  • Price: $9.99 Quantity:
    per box
  • Price: $3.99 Quantity:
    per box
  • - HD/DVR set-top boxes and HD set-top boxes for all TVs that watch recordings are required for WHDVR service.
    Learn more about Elevate
     - HBC 100+ Mbps Internet service is required.
  • Price: $3.99 Quantity:
    - Requires Elevate Gateway. Set-top box is required for each TV receiving Elevate sevice.
  • Price: $1.95 Quantity:
    per card
  • Price: $9.99 Quantity:
    - Set-top box rental includes one HDMI cord or component cable (as determined by HBC technician), one power cord, and one remote control.
  • Price: $12.00 Quantity:
    - Set-top box rental includes one HDMI cord or component cable (as determined by HBC technician), one power cord, and one remote control.
  • Price: $0.00 Quantity:
    - Set-top box rental includes one HDMI cord or component cable (as determined by HBC technician), one power cord, and one remote control.

  • Premium Packs, Sports, And Upgrades


  • Learn more about Premium Packs
  • -HBO Max is included at no charge with HBO linear channel subscription.
  • -HBO Max is included at no charge with HBO linear channel subscription. Requires a minimum 100 Mbps Internet and GigaHome Gateway without HBO linear channel subscription.

  • Learn more about Programas en Español

  • Learn more about Sports Xtra Channels
  • -Sports Xtra requires Digital Plus TV subscription.

  • Phone Services

    - Local service is required for all long distance plans. Residential Unlimited Long Distance applies to calls within the United States (including Alaska and Hawaii), Canada, Puerto Rico, and the U.S. Virgin Islands. Phone Cents plan applies to calls within the U.S. (including Alaska and Hawaii), Canada, Puerto Rico, and the U.S. Virgin Islands.
    *Automatic Callback and Repeat Dialing are available for $0.75 per use outside of monthly subscription.
    Learn more about Virtual Phone
  • If you require more than 5 lines please contact Customer Care
  • Price: $0.00
    *Automatic Callback and Repeat Dialing are available for $0.75 per use outside of monthly subscription.
    *Automatic Callback and Repeat Dialing are available for $0.75 per use outside of monthly subscription.
    *Automatic Callback and Repeat Dialing are available for $0.75 per use outside of monthly subscription.
    *Automatic Callback and Repeat Dialing are available for $0.75 per use outside of monthly subscription.

  • Insurance Options

    The Wire Maintenance Plan protects you from repair costs and trip charges associated with the troubleshooting and repair of the professionally installed communication wires inside of your home. This includes wires for HBC Internet, Video, and Phone services and any other communication wires professionally installed within the home.
    - Some restrictions apply.

  • Fees

  • Price: $5.06
    Fee collected to compensate for costs associated with providing long distance Telephone service.
  • Price: $13.77
    Charged by HBC and used to directly compensate broadcast channel providers for their signal.
  • Price: $13.77
    Charged by HBC and used to directly compensate broadcast channel providers for their signal.
  • Price: $2.97
    Charged by HBC and used to compensate for advanced Video service features, equipment, and software.
  • Price: $2.97
    Charged by HBC and used to compensate for advanced Video service features, equipment, and software.
  • To take advantage of current deals and promotions, please contact your local office. The rate quoted online will not include current promotional offers.
    *Estimate does not include fees, taxes, or surcharges.
  • $0.00
  • - Prices listed may not include applicable equipment, fees, taxes, or surcharges. Internet speed is not guaranteed as networking, wiring, and devices may impact performance. Some restrictions may apply. Rates effective 03/02/19.