Ordering/Payment
Online Orders: Orders can be placed using our secure online shopping cart system. We accept credit card and phone orders. We do not store any credit card information.
Telephone Orders: Call (855) 804-4027 to place your order by telephone. Our office hours are 8am – 5pm CT, Monday thru Friday. If you reach our Customer Care messaging, please leave your name and phone number and we will return your call promptly.
Shipping
We ship all orders by USPS. Additional shipping fees may apply to expedited shipping. HBC reserves the right to choose alternate carriers for delivery as needed.
Returns
We want you to be satisfied with your purchase. If you are not satisfied with the merchandise you purchased from our site, you can return the merchandise within 20 days from the day received and we will refund your money excluding the shipping fee. Items may be returned as long as it is in the original packaging and condition.
Assist us by indicating the reason for your return or exchange on the back of the invoice. Please repack your order, enclose a copy of the invoice and insure the package. Please see your receipt for the correct mailing address. The merchandise must be adequately packed and insured to ensure a full refund. Sorry, C.O.D. shipments will not be accepted.
Refunds will be credited to the same credit card as the original purchase. Packages received after the 20 day time period are not eligible for return.
We ship each order with care and special attention but, on occasion, orders are damaged in transit or packed incorrectly. If your order is damaged or incorrect when your receive it, please keep all the original boxes and packaging material and call (855) 804-4027. Damaged items or items with missing or damaged parts must be reported within 7 days of delivery.
Terms of Use
HBC and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content, and other materials which appear on this site.
The HBC name and logos, and all related products and service names, design marks, and slogans are the trademarks, service marks, or registered trademarks of HBC. All other product, trademarks, and service marks contained herein are the property of their respective owners.
HBC does not assume any legal liability or responsibility for any product or process purchased at HBC. In no event shall HBC be liable for any special, indirect, or consequential damage or any damages whatsoever arising out of or in connection with the use of HBC.