Billing Support

SmartHub

SmartHub provides convenient account access and two-way communication to HBC online or via your mobile device. Manage payments, notify Customer Care of account and service issues, and receive special messaging from HBC – all at the touch of a button. SmartHub is available on AndroidTM and iOS smartphones and tablets as well as on the Web.

Telephone Quick Start Guide:

  1. Call (888) 474-9995.
  2. To make a payment or access account information, follow the voice prompts.
  3. Enter your billing account number followed by #, then follow the voice prompts.

Web Quick Start Guide:

  1. Visit hbci.com and click the orange Customer Bill Pay button in the top right corner.
  2. Enter your E-Mail Address and Password to login to SmartHub.
  3.  
    New user? Sign up now for HBC SmartHub

Download HBC SmartHub Billing And Payment Instructions