SmartHub provides convenient account access and two-way communication to HBC online or via your mobile device. Manage payments, notify Customer Care of account and service issues, and receive special messaging from HBC – all at the touch of a button. SmartHub is available on AndroidTM and iOS smartphones and tablets as well as on the Web.
Telephone Quick Start Guide:
- Call (888) 474-9995.
- To make a payment or access account information, follow the voice prompts.
- Enter your billing account number followed by #, then follow the voice prompts.
Web Quick Start Guide:
- Visit hbci.com and click the orange Customer Bill Pay button in the top right corner.
- Enter your E-Mail Address and Password to login to SmartHub.
New user? Sign up now for HBC SmartHub>