Community WiFi Support

Wireless Network Connectivity on-the-go

HBC Community WiFi provides Internet network access from select locations across the HBC service area, making it easy to stream music, play games, download files, check email, and more from your favorite wireless and mobile Internet-ready devices.

HBC Community WiFi Access Locations:

  • Camp Lacupolis – Lake City, MN
  • Lake City Marina – Lake City, MN
  • Lake Winona – Winona, MN
  • Levee Park – Winona, MN
  • Whippoorwill Kampground – Kellogg, MN

HBC will continue to expand our coverage areas throughout the communities we serve, so check back often to see our progress!

HBC Internet Customer Instructions:

Enjoy Community WiFi access as part of your HBC Internet subscription.

  1. From your WiFi-capable device, locate and select the HBC_Community_WiFi network.
  2. Read the terms of use, and tap the check box next to “I accept the terms of use” to agree to the terms.
  3. Enter your Billing Email Address (SmartHub online bill pay) and Account Number (HBC Account Number).
  4. Click CONNECT and your device should connect to the network and you may begin browsing.

– Your billing email address is case sensitive. If you do not know your HBC account number, please contact our Customer Care team at (888) 474-9995. There is a limit of 3 devices concurrently logged in to Community WiFi HBC_Community_WiFi per HBC account.

Visitor and Non-HBC Subscriber Instructions:

Access Community WiFi with a temporary subscription to HBC’s Public network.

  1. From your WiFi-capable device, locate and select the HBC_Community_WiFi network.
  2. Read the terms of use, and tap the check box next to “I accept the terms of use” to agree to the terms.
  3. Select the length of time you wish to use the HBC Community WiFi network by tapping the respective radio button.
  4. Tap PAY BY CREDIT CARD to accept the corresponding charges and begin your session.

– Non-HBC Customer HBC_Community_WiFi is pay-per-device. Pay-per-device WiFi is only accessible at location purchased.

Access Time Period

1 Hour

1 Day

1 Week

Cost per Device

$1.99

$3.99

$14.99

 

Community WiFi monthly service is available for $29.99 and includes access on up to 3 devices concurrently.
Call (888) 474-9995 today!

Wizards Technical Support is toll free in all communities: (877) 457-9669
Phone Hours: Call Us Anytime 24/7

– Service availability to your location is not guaranteed. Prices listed may not include applicable equipment, fees, taxes or surcharges. Internet speed is not guaranteed as networking, wiring and devices can impact performance. Internet speeds are limited to 5 Mbps/5 Mbps with unlimited data usage. Some restrictions may apply. Rates effective 01/30/18.