Tag: Hiawatha Broadband Communications

HBC Plans to Complete Fiber Cable Relocation Tonight

For Immediate Release (10/24/2018)

Winona, MN – Crews wrapped up the first night of work on the HBC fiber relocation project at around 4:30 am this morning. The remainder of the work involved will be completed tonight between the hours of 12:30 am and 5:00 am.

HBC Field Operations Manager, Dan Fortek, said last night’s work went as expected and without incident.

“Things went very well last night. While there was a minor equipment issue, everything we had hoped to accomplish last night was completed,” Fortek said. ”We are expecting to wrap up the remainder of the work tonight.”

HBC needs to transfer HBC customers from fiber-optic cables running through the Hardee’s block onto a new fiber-optic cable to facilitate construction of the Main Square Winona development project.



Work to Begin Tonight on HBC Fiber Relocation Project

For Immediate Release (10/23/2018)

Winona, MN –  The work of transferring HBC customers to a new fiber-optic cable will begin tonight. The work is required to facilitate redevelopment of the former Hardee’s block. HBC has two fiber trunk lines buried in the block which must be relocated.

Moving those fiber lines will involve the cutting and individually re-splicing thousands of tiny fiber-optic strands, which are about the size of a human hair. HBC Field Operations Manager, Dan Fortek, said work will occur the next two nights beginning at 12:30 am and continuing until around 4:00 am. HBC Customers living east of Main Street will be the only Customers affected by this work.

“We will be conducting the cut-overs as seamlessly as possible in an effort to minimize service outages,” Fortek said. “We will have two teams of technicians working both nights in order to have services reconnected as quickly as possible. Customers can expect their services to be down between a half-hour up to 45 minutes.”

The entire relocation project is expected to be completed by 5:00 Wednesday morning.


HBC to Reroute Fiber to Facilitate Development of Hardee’s Block

For Immediate Release (10/20/2018)

Winona, MN – Development of the former Hardee’s block is requiring Hiawatha Broadband Communications (HBC) to move a major fiber-optic conduit.

According HBC officials, the affected fiber conduit carries services to most homes and businesses east of Main Street in Winona, including 9-1-1 emergency calling. HBC has been notifying affected business and residential customers and is working with local Emergency Management officials on protocols while emergency calling is disabled.HBC fav icon

“This will be an extremely critical operation as we work to move all traffic off this line without causing major service interruptions” said HBC Field Operations Manager Dan Fortek. “Our goal will be to make this as process as seamless as possible and minimizing the length of these planned service outages.”

Fortek said the plan is to complete the project over the course of two days beginning in the early morning hours of Tuesday, October 23, 2018. Work will be conducted primarily in the early morning hours between midnight and 4:00 am. According to Fortek, intermittent outages of 30 to 45 minutes can be expected while work is being done. Weather conditions may affect the project’s timeline.

While the work will cause short service interruptions, HBC President and General Manager Dan Pecarina said the construction will offer an opportunity to make some network enhancements.

“One added benefit from this project will be the direct fiber connections to downtown businesses and greater access to fiber on the east end of Winona,” according to Pecarina. “This conversion will allow for additional service enhancements to Customers in that vicinity.”

HBC Customers will be able to stay up-to-date on the project through announcements on the HBC website, www.hbci.com during the duration of the work.


HBC High Density Wifi Installed at the Treasure Island Concert Amphitheater

For Immediate Release (07/24/2018)


Red Wing, MN –  Hiawatha Broadband Communications has installed new High Density Wifi Technology at Treasure Island Resort and Casino’s outdoor amphitheater.

According to HBC Wireless Broadband Engineer, Joe Glende, HBC utilized an array of multiple “beam streaming” antennas to provide wireless service for concert goers.

“This was a neat project to work on,” Glende said. “We mounted sixteen small antennas to light poles and an existing structure at the venue which allows us to deliver a fiber-like broadband experience within the amphitheater itself. The first event had over 10,000 in attendance and the wireless service worked great.”

Glende said attendees at previous events had reported issues in bringing up electronic tickets on their phones, as local cell phone towers became overloaded. With the new stadium Wifi solution from HBC that problem has now been eliminated.

“At a previous event, we were told thousands of people were delayed entry into the venue because the existing cellular service was not able to provide the bandwidth required to process the ticket data. People are now a lot happier,” according to Glende.

The technology is very new, according to Glende. He said this technology is gaining momentum siting other installations such as the FedEx Forum, home of the NBA’s Memphis Grizzlies.

About HBC: Innovative broadband solutions with unparalleled customer service makes Hiawatha Broadband Communications, Inc. (HBC) the preferred service provider in southeastern Minnesota. Based in Winona, MN, HBC builds advanced Fiber-To-The-Premises networks, offering 1 Gbps speeds, in addition to maintaining an extensive wireless broadband network which brings symmetrical broadband to under/unserved homes, businesses, and schools in rural areas.  HBC provides over 125 local jobs with employees supporting retail, wholesale, construction, business consulting, and technical support in nearly 30 communities.


For additional information, please contact David Dicke at ddicke@hbci.com or at (507) 474-5884.


Just in Time for the Holiday Weekend, HBC Launches “Community Wi-Fi”

Winona, MN – Hiawatha Broadband Communications (HBC) announced today it has launched Community Wi-Fi within select locations of the HBC service area.

HBC President/General Manager Dan Pecarina says Community Wi-Fi is an extension of HBC’s commitment to the communities HBC serves.

“We are very excited to be able to offer Community Wi-Fi to not only our current Customers, but also to the community as a whole. Access to Internet is essential for everyone today and Community Wi-Fi allows users to check email, download files, stream music and movies, all of those things.”

The service is accessible by any wireless and mobile Internet ready-device by selecting the “HBC_Community_WiFi” network on your smartphone or other devices. The service is free for HBC Customers and available to the general public for a small fee. Current HBC Customers may simply log in using their billing email address and HBC account number. Non HBC Customers can purchase Wi-Fi access online for an hour, a day, or a week at a time.

For now, HBC Community WiFi will be available in Winona’s Lake Park and Levee Park, in Lake City at Camp Lacupolis and the Lake City Marina, and at Whippoorwill Campground in Kellogg.

Learn more about HBC’s Community WiFi service and how to log in here.

HBC and Calix: Working Together to Provide Broadband Solutions

For the past several years, Hiawatha Broadband Communications, Inc. (HBC) and Calix have teamed up to find innovative solutions to deliver the best service to our customers.  Follow the link below to learn how this partnership is providing better broadband service to your home.





U.S. Ignite names Red Wing Ignite a Smart Gigabit Community

Hiawatha Broadband Communications, Inc. (HBC) congratulates Red Wing Ignite on being selected to participate in the U.S. Ignite Smart Gigabit Communities (SGC) program.  HBC is a proud partner of Red Wing Ignite.

Read more below…

by nmohan   November 29, 2017

November 29, 2017 – Red Wing, Minn. – Today, US Ignite, Inc. announced that Red Wing Ignite, located in southern Minnesota, is the newest participant in the US Ignite Smart Gigabit Communities (SGC) program. US Ignite is a nonprofit that spurs the creation of next-generation applications and services that leverage advanced networking technologies to build the foundation for smart communities. Funded by the National Science Foundation (NSF) in 2015, US Ignite’s Smart Gigabit Communities program is creating “living lab” environments for the next generation of gigabit applications. Red Wing Ignite joins 24 other national and international communities participating in the SGC program.

“Building a diverse set of communities has been important to us since the start of the SGC program,” said William Wallace, Executive Director of US Ignite. “We are excited to have Red Wing on board to provide the unique perspective of a rural community. As an original member of US Ignite in 2013, the community has already succeeded in becoming a regional hub for digital innovation and business development. Joining the program is its next step in continuing this path of success.”

“We value the partnership we have built with US Ignite over the past four years, and we are honored to receive this new opportunity for our region,” said Neela Mollgaard, Executive Director of Red Wing Ignite and Community Leader of the SGC program. “The added resources and connections throughout the country will elevate our efforts in Minnesota.”

Smart Gigabit Communities is a collaboration among US Ignite, universities, municipalities, community anchor institutions like hospitals and schools, nonprofits, network carriers and ISPs.  Together, these organizations are focused on developing smart gigabit applications that address local community needs, such as education, workforce development, public safety, community health, smart energy and transportation. Each member of the program has committed to develop two gigabit applications or gigabit services per year that provide advanced technology solutions to issues faced by that community. They also agree to share those applications with other participants in the program.

According to US Ignite, it is essential for rural communities to be connected to other communities so that they don’t fall behind in the rapidly changing digital space. Access to a national network is critical in developing, launching and scaling new applications. The SGC program provides the infrastructure that allows Red Wing Ignite to a be a “tech hub” for greater Minnesota and serve students, entrepreneurs and businesses.

For example, Red Wing Ignite has expressed an interest in creating gigabit agricultural applications, as well as clean energy, healthcare, educational, and advanced manufacturing applications. One potential smart agricultural application uses thermal imagery from infrared cameras to measure temperatures and crop water stress during critical crop growth stages. Advanced networks enable local farmers to receive massive amounts of data from these cameras, analyze that data, and make informed decisions.

Hiawatha Broadband Communications (HBC) is a key technology partner for Red Wing Ignite, providing gigabit Internet speeds over FTTP networks reaching Red Wing Ignite users in nine Minnesota counties. HBC’s fiber optic transport ring connects more than twenty southern Minnesota cities with multiple 10 GB and 100 GB backbones. HBC will dedicate a team responsible for the networking and connectivity to partners in the Red Wing Ignite community, led by HBC president Dan Pecarina.

Many other organizations partner within the Red Wing Ignite community, including:  3M, Xcel Energy, City of Red Wing, Blandin Broadband Foundation, and Winona State University.



Hiawatha Broadband Communications Chooses Espial Elevate SaaS Cloud Platform to Enhance Consumer Experience

OTTAWA, Canada — Nov. 30, 2017 — Espial announced that Hiawatha Broadband Communications (HBC) is
powering its video services with Espial’s Elevate cloud-based Software as a Service (SaaS)
solution. HBC is a leading operator in Minnesota and Wisconsin providing television, broadband, and
voice services to its customers. By powering its video services with Elevate, HBC can deliver a
premium user experience including Netflix, YouTube, and Alexa Amazon voice control — with
predictable costs and delivery.

“We’re always looking to enhance the user experience and offer next-generation features to our
customers. The Elevate cloud solution sets the benchmark for delivering a rich and immersive video
experience,” said Dan Pecarina, HBC president and CEO. “Elevate strengthens our brand identity and
ensures customers across all devices, including set-top boxes, tablets, and smartphones, can
benefit from state-of-the-art features, delivered at reasonable costs by HBC.”

“The Elevate platform is gaining traction with operators like HBC that want to deliver a next-gen
video experience,” said Matt James, vice president of North America sales at Espial. “As pay-TV
operators look to differentiate themselves in the marketplace, our Elevate Cloud SaaS community
continues to grow, offering an award-winning user experience, proven roadmap, and the capacity to
deliver engaging TV services at web speed and scale.”

About Espial (www.espial.com)

# # #

Espial is transforming viewing experiences worldwide by enabling video services at web speed and
web scale. From immersive user experience and discovery solutions to advanced cloud-based
platforms, Espial solutions help service providers manage, deliver and monetize video and
entertainment services. Espial’s customers span six continents, have deployed tens of million
devices, and are serviced through Espial’s global sales, support, and innovation centers across
North America, Europe, and Asia.

About HBC (www.hbci.com)
Innovative   broadband   solutions   with   unparalleled   customer   service   makes   Hiawatha
Broadband Communications, Inc. (HBC) the preferred service provider in southeastern Minnesota.
Based in Winona, MN,  HBC  builds  advanced  Fiber-To-The-Premises  networks,  offering  1  Gbps
speeds,  in  addition  to maintaining   an   extensive   wireless   broadband   network   which
brings   symmetrical   broadband   to under/unserved homes, businesses, and schools in rural areas.
HBC provides over 125 local jobs with employees  supporting  retail,  wholesale,  construction,
business  consulting,  and  technical  support  in  of nearly 30 communities.

HBC Services Now Available in Cannon Falls


Cannon Falls, MN – Hiawatha Broadband Communications, Inc. (HBC) has announced that residents and businesses can begin signing up for its Internet, Video, and Phone services in Cannon Falls.

HBC officials said approximately 400 homes and businesses located in the area from the fairgrounds to Highway 9 and U.S. Highway 52 to 6th Street can now begin signing up to be connected to the state-of- the-art fiber-optic network and the full range of HBC services. Services are currently available to a select number of homes and businesses with services to be made available to the
entire area by mid-October.

HBC President and CEO, Dan Pecarina, said new customers will have access to the fastest Internet in the region.

“Our Cannon Falls customers are going to have access to our super-fast Internet with speeds of up to one Gigabit. In addition, they can enjoy vivid high-definition Video, and crystal-clear Phone service. We believe customers will be very pleased with the quality of our services and our superior, local, customer service.” he said.

HBC Internet service features speeds up to one Gigabit. HBC Video offers up to 350 channels including nearly 130 HD channels and local programming produced by HBC Studios. Phone service options include Unlimited Local and Long Distance Calling and other home phone options. Customers will be able to keep their current phone number upon switching services.

Anyone interested in HBC services is encouraged to call (888) 474-9995 to speak with a Customer Care Representative.

New Cannon Falls residential customers will be eligible for HBC’s Cornerstone program. Any customer choosing 100 Mbps Internet service will have the option of upgrading to Gigabit speeds with no increase to their monthly bill.

Company officials say a local HBC office in Cannon Falls will be open by the end of October.


HBC Services Now Available in New Trier

Winona, MN – Hiawatha Broadband Communications, Inc., (HBC) announces its high-speed broadband services are now available in New Trier.

HBC officials state that residents and businesses can now begin connecting to the state-of-the-art fiber-optic network. HBC President and CEO, Dan Pecarina, said New Trier customers will be able to enjoy the full range of the company’s services.

“We are excited to be able to provide our new customers access to super-fast Internet with speeds up to one Gigabit as well as high-definition Video, and crystal-clear Phone service. The service will truly be something they have not experienced before,” he said.

All three HBC services: Internet, Video, and Phone are available to New Trier residents. Internet service features speeds up to one Gigabit. HBC Video offers up to 350 channels including nearly 130 HD channels and local programming produced by HBC Studios. Phone service options include Unlimited Local and Long Distance Calling and other home phone options. Customers will be able to keep their current phone number upon switching services.

Anyone interested in HBC services is encouraged to call (888) 474-9995 to speak with a Customer Care Representative.

New Trier customers are also eligible for HBC’s Cornerstone program. Any customer choosing 100 Mbps Internet service will have the option of upgrading to Gigabit speeds with no increase to their monthly bill.

Construction of the high-speed HBC broadband network is currently underway in Miesville and Cannon Falls. Services will be available in those communities this fall.