For Immediate Release (7/30/14)
Plainview, MN – Hiawatha Broadband Communications, Inc. (HBC) works hard to live its mission statement: “We pledge to our customers access to superior advanced communications and unparalleled personal service”. One of the most effective ways they have found to provide extraordinary personal service is to build an HBC team composed of our friends and neighbors in the communities we serve.
This spring, the HBC team grew by 3%, all from areas encompassed by the HBC service footprint. Among those added was Eddie Fitzgerald who is assigned to the Field Operations team serving Plainveiw, Elgin, Eyota, Utica and Dover. Eddie brings extensive customer service experience and technical expertise to an already outstanding Field Operations team that is consistently delivering a memorable and positive customer experience. “I am very excited to bring my technical skills and experience home to my neighbors in Utica and the surrounding communities”, says Fitzgerald. “It is great to be able to help my friends, family, and neighbors understand the latest technology, and give them a chance to experience the HBC difference!”
“Having team members that live in the neighborhoods we serve helps HBC to keep in touch with the needs of each community in a very personalized way. It also lets our customer base know that we care about each community and are here to stay.” Said Cindy Harrison, HBC customer service representative stationed in the Plainview office.
Hiawatha Broadband Communications, Inc. (HBC) delivers cutting edge telecommunications services to communities in southeastern Minnesota. Founded in 1997, HBC builds and operates hybrid fiber and Fiber-To-The-Home networks as well as providing wireless broadband in rural areas. The company offers a video service selection of more than 200 channels (including approximately 100 in high-definition), digital music, pay-per-view and extensive local programming produced by HBC Studios. The company has 85 employees supporting, retail, wholesale, construction, business consulting and Wizard support divisions in over 17 communities.
For additional information, or to schedule an interview, please contact Gretchen Van Valen at GVanvalen@hbci.com or (507) 474-5863.