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Billing Support
Learn how to create your SmartHub online billing and payment account, make payments online or by phone, setup auto pay, and more.
SmartHub Account Creation
Instructions for setting up your SmartHub account
SmartHub Online Bill Pay
Instructions for paying your bill online through SmartHub
SmartHub Pay by Phone
Instructions for paying your bill over the phone through SmartHub
SmartHub Paperless Billing
Instructions for enabling paperless billing through SmartHub
SmartHub Pay Now
Instructions for making a one-time payment through SmartHub Pay Now
- Billing Support
- General Support
- Internet Support
- Phone Support
- Policies Support
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- Consumer Labels for Broadband Services
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- Broadband Facts Air 25 Mbps
- Broadband Facts Air 50 Mbps
- Broadband Facts Air 100 Mbps
- Broadband Facts Air Max 30 Mbps
- Broadband Facts Air Max 50 Mbps
- Broadband Facts Fiber 150 Mbps
- Broadband Facts Fiber 300 Mbps
- Broadband Facts Fiber 600 Mbps
- Broadband Facts Fiber 1 Gigabit
- Broadband Facts Fiber 2 Gigabits
- Broadband Facts Fiber 5 Gigabits
- Broadband Facts Standard 150 Mbps
- Broadband Facts Standard 300 Mbps
- Broadband Facts Standard 600 Mbps
- Broadband Facts Standard 1 Gigabit
- Policies & Procedures
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- Broadband Internet Service Disclosure
- Cable Subscriber Privacy Notice
- Caller ID Spoofing
- Commercial Acceptable Use Policy and Customer Agreement
- CPNI Opt Out Information
- CPNI Privacy Information
- DMCA (Digital Millennium Copyright Act) Counter Claim
- DMCA (Digital Millennium Copyright Act) Policy
- E911 Battery Backup Policy
- E911 Service
- FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
- Identity Theft Notice
- Internet Acceptable Use Policy
- MN Relay Annual Customer Notice
- National Do Not Call Registry
- PBX Hacker Notice
- Rented Equipment Acknowledgment
- Residential Acceptable Use Policy and Customer Agreement
- Telephone Assistance Plan & Federal Lifeline Program
- Toll Fraud Policy
- Public Information
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- 711 for Telecommunications Relay Service
- Accessibility to Emergency Information on Television
- Internet Protocol (IP) Relay Service
- Minnesota Relay
- Minnesota Telephone Discounts Brochure
- Public Service Announcements
- Telecommunications Relay Service—TRS
- Video Relay Service—VRS
- Voicemail System Hacking
- VoIP and 911 Service
- TV Support
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- Channel Lineups
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- Altura Channel Lineup
- Cannon Falls Channel Lineup
- Castle Rock, Miesville, New Trier, and Nininger Township Channel Lineup
- Chatfield Channel Lineup
- Dover Channel Lineup
- Eyota Channel Lineup
- Kellogg Channel Lineup
- Lake City Channel Lineup
- Lewiston Channel Lineup
- Plainview & Elgin Channel Lineup
- Red Wing, Wacouta, & Prairie Island Indian Community Channel Lineup
- Rollingstone & Minneiska Channel Lineup
- Rural Winona County Channel Lineup
- St. Charles Standard Channel Lineup
- St. Charles & Winona Channel Lineup
- Stockton Channel Lineup
- Utica Channel Lineup
- Wabasha Channel Lineup
- Winona Standard Channel Lineup
- Business Essentials
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- Luminet Expanded Business Essentials Channel Lineup—Altura
- Luminet Expanded Business Essentials Channel Lineup—Cannon Falls, Castle Rock, Miesville, and New Trier, MN
- Luminet Expanded Business Essentials Channel Lineup—Chatfield
- Luminet Expanded Business Essentials Channel Lineup—Dover
- Luminet Expanded Business Essentials Channel Lineup—Eyota
- Luminet Expanded Business Essentials Channel Lineup—Kellogg
- Luminet Expanded Business Essentials Channel Lineup—Lake City
- Luminet Expanded Business Essentials Channel Lineup—Lewiston
- Luminet Expanded Business Essentials Channel Lineup—Plainview & Elgin
- Luminet Expanded Business Essentials Channel Lineup—Red Wing
- Luminet Expanded Business Essentials Channel Lineup—Rollingstone & Minneiska
- Luminet Expanded Business Essentials Channel Lineup—Rural Winona County
- Expanded Business Essentials Channel Lineup—St. Charles, MN
- Luminet Expanded Business Essentials Channel Lineup—Stockton
- Luminet Expanded Business Essentials Channel Lineup—Utica
- Luminet Expanded Business Essentials Channel Lineup—Wabasha
- Luminet Expanded Business Essentials Channel Lineup—Winona
- Expanded Business Essentials Channel Lineup—Winona, MN
- Bulk Channel Lineup
- GigaWorld Essentials Plus
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- GigaWorld Essentials Plus Channel Lineup – Altura, Lewiston, and Stockton, MN
- GigaWorld Essentials Plus Channel Lineup – Cedar Valley, East Burns Valley, Elba, Minneiska, Ridgeway, Rollingstone, St. Charles, Utica, Wilson, Winona, and Witoka, MN
- GigaWorld Essentials Plus Channel Lineup – Cannon Falls, Miesville, and New Trier, MN
- GigaWorld Essentials Plus Channel Lineup – Dover and Eyota, MN
- GigaWorld Essentials Plus Channel Lineup – Elgin, Kellogg, Plainview, and Wabasha, MN
- GigaWorld Essentials Plus Channel Lineup – Lake City, MN
- GigaWorld Essentials Plus Channel Lineup – Red Wing and Wacouta, MN
- Channel Lineup By Location
- DVR and Whole-Home DVR
- Flight Video App
- Parental Controls
- PPV (Pay-Per-View)
- Remotes
- Set-Top Box Instructions
- Streaming
- TV2-Go
- VOD (Video-On-Demand)
- Channel Lineup By Location
- Do I have Luminet, Standard, Air, or Rural Service?
