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Internet Support

Learn how to setup your router, connect your email accounts, use the HBC GigaHome app, and more.

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Internet FAQs

General FAQs Regarding your HBC Internet Service
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Service Notifications

April 24, 2025

Our networks are running at full speed!

If you are experiencing an issue with your HBC service, please call (877) 457-9669 to speak with our Wizards Technical Support.

Please note: HBC routinely performs network maintenance to ensure our customers are receiving the best possible broadband experience. This work may cause brief service interruptions Monday through Friday between the hours of 12:00 a.m. and 5:30 a.m.

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Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more!

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