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TV Support

Learn how to program your TV remote, view and print your channel lineup, set up parental controls, and more.


1 Article


3 Articles


13 Articles

PPV (Pay-Per-View)

2 Articles

Parental Controls

2 Articles

Channel Lineups

48 Articles

Channel Lineup By Location

Visit this page to find your local channel lineup quickly and easily.

Do I have Luminet, Standard, Air, or Rural Service?

Do I have Luminet, Standard, Air, or Rural Service?
Billing Support
SmartHub Account Creation
SmartHub Online Bill Pay
SmartHub Paperless Billing
SmartHub Pay by Phone
SmartHub Pay Now
General Support
Affordable Connectivity Program
Channel Lineup By Location
Do I have Luminet, Standard, Air, or Rural Service?
General Information and Billing Handbook
General Installation & Drop FAQ
Internet Handbook
Phone Handbook
Residential Wire Maintenance Plan
Seasonal Billing Program
TV Handbook
Internet Support
Email Settings for Email Clients
Email Through Web Browser
HBC EdgeWave™ Spam Filter
iPhone® Settings for HBC Email
Mac Email Settings
Outlook Email Settings
Thunderbird Email Settings
GigaHome Blast (WiFi 6) Routers
GigaHome Blast u4 Setup
GigaHome Blast u6 Setup
Mesh Setup for GigaHome Blast u4
Mesh Setup for GigaHome Blast u6
GigaHome Gateway Router
GigaHome Gateway Settings
Mesh Setup
HBC GigaHome App
HBC GigaHome App Consumer Guide
HBC GigaHome App Features and Benefits
HBC GigaHome App Installation
HBC GigaHome App Support Videos
Location Errors with Live TV Streaming
Streaming Devices Support
Streaming Services Support
WiFi Hotspots
WiFi Hotspots Guidelines
WiFi Hotspots Support
Do I have Luminet, Standard, Air, or Rural Service?
Internet FAQs
Phone Support
Phone Feature Instructions
Call Management Portal Instructions
Call Management Portal Support Videos
MaX UC Desktop Instructions
MaX UC Mobile Instructions
Virtual Phone
Voice Summit
Voicemail & VM2-GO
Call Completion FAQ
Caribbean Calling Rates
Do I have Luminet, Standard, Air, or Rural Service?
Persons With Disabilities
Residential International Calling Rates
Policies Support
Consumer Labels for Broadband Services
Broadband Facts Air 25 Mbps
Broadband Facts Air 50 Mbps
Broadband Facts Air 100 Mbps
Broadband Facts Air Max 30 Mbps
Broadband Facts Air Max 50 Mbps
Broadband Facts Fiber 150 Mbps
Broadband Facts Fiber 300 Mbps
Broadband Facts Fiber 600 Mbps
Broadband Facts Fiber 1 Gigabit
Broadband Facts Fiber 2 Gigabits
Broadband Facts Fiber 5 Gigabits
Broadband Facts Standard 150 Mbps
Broadband Facts Standard 300 Mbps
Broadband Facts Standard 600 Mbps
Broadband Facts Standard 1 Gigabit
Policies & Procedures
Broadband Internet Service Disclosure
Cable Subscriber Privacy Notice
Caller ID Spoofing
Commercial Acceptable Use Policy and Customer Agreement
CPNI Opt Out Information
CPNI Privacy Information
DMCA (Digital Millennium Copyright Act) Counter Claim
DMCA (Digital Millennium Copyright Act) Policy
E911 Battery Backup Policy
E911 Service
FCC Emergency Alert System (EAS) Mandatory Accessibility Notice
Identity Theft Notice
Internet Acceptable Use Policy
MN Relay Annual Customer Notice
National Do Not Call Registry
PBX Hacker Notice