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Our Vision

Enhancing and enriching the lives of those we serve

Our Mission

We pledge to our customers

• Access to superior advanced communications
• Unparalleled personal service.

Our Values

• Conduct ourselves with integrity & honesty in all things
• Build trust by being trustworthy
• Communicate generously, selflessly, promptly
• Listen, collaborate, be involved, and see everyone's point of view
• Avoid judgment, seek to understand, be friendly, forgive
• Plan ahead and do it right the first time
• Do whatever it takes, have pride in our work
• Value innovation and creativity
• Be faithful to each other and to our company
• Never lose our sense of humor
• Care for our customers and each other in the same way we would like to be treated... as we would treat mom.

Refer a friend! You both earn credit on your bill!

How do you qualify for this benefit? Easy! Call 474-4000 for details.

Order Residential Services

Download your price guide here to get started.

You will need this to assist you in completing your order. If clicking the link does not automatically download the file, right-click on your community name and select the option to save.
Winona
Wabasha
St. Charles
Stockton, Lewiston & Rollingstone

HBC WEBSITE PRIVACY STATEMENT

This policy last was updated December 2, 2008

At Hiawatha Broadband Communications, Inc., we respect our customers and understand that you are concerned about privacy, so we’ve instituted policies intended to ensure that your personal information is handled safely and responsibly. This privacy policy is in place to let you know what kind of information we collect, how it is handled, with whom it may be shared, what choices you have regarding our use of your information, and how you may access some of the data you provide to us.

It seems to me that each of us who inhabit this planet should have a mission to leave things better than we found them. At HBC we live that mission in hundreds of ways, and today I’m appealing to all of our friends and neighbors to join us in making our communities better places in which to live and work.

It’s all about neighborliness…about common courtesy and extending helping hands in ways that make life better for others. There are thousands of opportunities for volunteers here, and I believe each of us who lends a hand as a volunteer feels better for the activity and the help it brings.

As I thought about this message…about its importance to quality of life in our communities, I couldn’t help but consider things those of us at HBC do to help out.

Here’s just a partial list:

• The HBC team delivers meals three days a week as part of the Winona Volunteer Services effort.
• We store, put up and take down the community’s holiday decorations.
  We have an enviable United Way standing, working hard to promote participation.

• Wabasha Eagle Center, St. Charles Library, Winona County Historical Society, Winona State University, Miller Mentoring Program, American Red Cross, Winona Humane Society, Big Brothers Big Sisters (and hundreds of other) contributions.
• Free coverage of events and HBC Channel 25 promotion of community events.

And our folks work hard, too, as evidenced by:

• Creating postcards for Winona Art Center
• Winona State activities (Warrior Club Auction, Foundation Scholarship Brunch)
• Winona Community Foundation Board
• Great River Shakespeare Festival Board
• Winona ORC Board
• Winona Health Board
• Sunset Lions
• Winona State Foundation
• United Way Day of Caring
• Sauer Memorial Home Corporate Board
• Save the Wilke Committee
• Church councils and boards
• Cotter coaching
• Little league coaching
• Community celebrations

And that names just a few. We think we are making a difference and we hope you are volunteering, too.

Gary Evans

HBC telephone service offers it all!!!

HBC's telephone service offers a full range of options:

• Local service
• Long distance plans
• Features including:
  • Call Waiting
  • Call Forwarding
  • Voice Mail
  • 800 service
  • Calling cards
  • and more!

Learn More, Residential • Business • Wholesale

Speed, Reliability and Service

HBC provides access to the Internet through high-Speed cable modems, fiber-to-the-home Ethernet as well as local dial-up access throughout the US and Canada.

• High Speed Internet

HBC Fiber-to-the-Home networks are built for Internet speed and capacity. There is no better service available.

HBC cable modem networks operates on a state-of-the-art network that was built with Internet, telephone and other interactive services in mind. This means that our service and speed is more consistent and reliable than other cable or telephone Internet providers.

Speed, Speed and More Speed

Multiple options available between 384K and 40MB

HBC Cable Modem Advantage:

• FREE installation
• FREE local technical support
• constant connection
• no long term contracts to sign
• fast, dedicated Internet access
• local technical operation, equipment and staff
• multiple OC-3 lines to the Internet
• greatest capacity in the entire region
• redundancy means better reliability
• no need to tie up a phone line
• no busy signals
• flexible bandwidth to meet your needs
• 6 e-mail addresses included
• 30 megabytes of storage for your own web page
• link multiple computers in your home or business
• dial-up access is available

•National and Local Dial-up

HBC provides local dial-up Internet service, both in southeastern Minnesota and throughout the U.S. and Canada. Call one of our offices for more information and to sign-up:

• 507.474.4000 Winona
• 507.932.8000 St. Charles
• 651.560.4000 Wabasha
• 888.474.9995 Toll Free

You can also find a list of our local dial-up numbers throughout the U.S. and Canada at HBC Express.

• Email

HBC provides its customers with the most full featured e-mail service available, including POP, IMAP, and web access.

• HBC Content Filtering Service

HBC employs powerful server-side filtering hardware and software to help provide a safe and customizable Internet environment. You have full control by selecting the categories you want to filter out.

Due to the constant changes on the Internet, we can only guarantee 96% efficiency in filtering web sites, FTP, newsgroups (usenet), and other services.

• Spam and E-mail Anti Virus Blocking

HBC's SpamCuffs locks up virtually all junk e-mail, viruses and other e-mail threats before they even reach your inbox. Simple, secure and customizable, SpamCuffs puts you back in control of your e-mail.

• Home Networking

Many homes now have more than one computer. How do you access the Internet from each computer and how can you share printers, scanners, hard drives and other devices? HBC provides complete solutions for home and home office customers.

• Free Technical Support

HBC offers free technical support to its customers. Whether you are having trouble with e-mail, browsing web sites, connecting to the Internet or just have a question, HBC Technical Support is available to help.

• In Home Support

Services tailored to the needs of your home computing including virus protection, spam filter, computer selection and setup, training and much more!!

Learn More - Residential • Business • Wholesale

HBC Quality Programming!

HBC Digital Cable is currently active throughout the Winona, Goodview, Minnesota City, Wabasha, Homer and St. Charles areas.

Luminet TV is now available in Rollingstone, Lewiston and Stockton!!

• HBC customers enjoy the clearest audio and video available due to state-of-the-art fiber optic / coaxial systems.
• Choose from Basic, Expanded and Digital services. HBC provides a complete service selection of over 100 TV channels, digital music, Pay-per-View (where available) and more.
• Enhance your service with crystal-clear High Definition programming.
• Pause live TV and watch your shows at any time with DVR Service (digital video recording).
• Bundle cable TV with Internet and telephone and save.

Downloadable Channel Guides:

• Winona
• St. Charles
• Wabasha
• Rollingstone
• Lewiston
• Stockton

Click here to download the free Adobe Acrobat Reader to view these files.

Learn More, Residential • Business • Wholesale

HBC Media Productions, a division of Hiawatha Broadband Communications, INC. operates two local television channels providing news, weather, sports, and regional programming from its large studio facility. In addition, we produce over 70 live and recorded community and sporting events annually from the HBC remote production truck.

HBC Media Productions has the creative staff and extensive experience to create a professional and affordable video production for businesses and individuals alike.

Give us a call to see what HBC Media Productions can do for you.

Productions Studio

Phone: 507-474-5863
Email: hbcmp@hbci.com

Production Examples Page at my.hbci.com. This page is under construction. Check back later to view production examples.