Fiber-Optic Network Construction

Building a fiber-optic network takes months of planning—from network design and ordering of equipment to locating utilities and actual construction, there is a great deal of work to be done before we can connect your home to HBC fiber services.

Rest assured, our team is committed to working efficiently and ensuring the work is done right the first time around. Our goal is to keep you informed as we move through the process and get your home connected as quickly as possible.

The Construction Process

033022 Construction Process Icons &Ndash; Hbc

Helpful Information

Visit hbci.com/winona-fiber for your hub for community specific information on services, drop burials, construction updates, online ordering, and more.

Coming soon! You will be able to complete an online form and have construction and service updates delivered directly to your inbox.

To connect your home to HBC services, a fiber-optic line (“drop”) is required and can be buried to your home while we are constructing the network. This will be done at no additional cost to you and will prepare your home to receive HBC services as soon as construction is complete.

During the colder months, a temporary drop can be installed to bring services to your home and will be buried in the spring when ground conditions allow.

Once boring and fiber drops are completed, crews will work to restore any mild lawn disturbances by smoothing out the soil and adding grass seed.

Complete the Drop Burial Authorization Form online. 

Local Customer Care (888) 474-9995

Construction Hotline (888) 474-9995

Fullscreen Mode

Winona PON Boundaries

2025 Construction Progress Updates

9/9/25

Node 23—Construction is complete and ready for customers to install!

Contact us today:

  • Call our Customer Experience Team at (888) 474-9995
  • Order HBC services online at hbci.com/order
  • Visit our Winona storefront at 58 Johnson St.
Node 3- Splicing is completed and testing is underway.
Node 11- Splicing is completed and testing is underway.

07/02/25

Node 23—

Aerial construction is complete, and we will move on to splicing this PON.
Note to current customers, you will need to schedule an appointment in order to convert your service to fiber internet.
Homes in this area have been sent a letter explaining the construction process, and will also receive a door tag.
Node 11-
Aerial construction is underway!

06/24/25

Node 23—

Construction for the fiber overbuild of Winona Node 23 is underway!
Note to current customers, you will need to schedule an appointment in order to convert your service to fiber internet.
Homes in this area have been sent a letter explaining the construction process, and will also receive a door tag.

06/16/25

Node 23—

Construction for the fiber overbuild of Winona Node 23 is underway! Nodes 11 and 3 will follow. Stay tuned for updates as crews build new fiber services.
Current customers are welcome to call to schedule their fiber conversion early! This will require migration from the current cable technology to the fast, modern fiber service. Call today!
Homes in this area have been sent a letter explaining the construction process, and will also receive a door tag.

6/9/25

Node 23—

Crews are starting construction for the fiber overbuild of Winona Node 23. Nodes 11 and 3 will follow. Stay tuned for updates as crews build new fiber services.
Homes in this area have been sent a letter explaining the construction process, and will also receive a door tag.

05/19/25

Node 23—

Crews will be starting construction for the fiber overbuild of Winona Node 23 next week. Nodes 11 and 3 will follow. Stay tuned for updates as crews build new fiber services.
Homes in this area have been sent a letter explaining the construction process, and will also receive a door tag.

01/13/25

Node 55—Construction for the fiber overbuild of Winona Node 55 is complete and ready for installation. This node includes Conrad Drive, Ridgewood Drive and Wincrest. Contact us today:

  • Call our Customer Experience Team at (888) 474-9995
  • Order HBC services online at hbci.com/order
  • Visit our Winona storefront at 58 Johnson St.

MISC—This is the final update for the 2024 construction season! Thank you for following along and we are excited to overbuild more areas of Winona in 2025.

01/06/25

Node 55—The fiber overbuild of Winona Node 55 is complete and ready for installs. This area includes Wincrest, Ridgewood Drive and Conrad Drive. Reach out to us today to get started:

  • Call our Customer Experience Team at (888) 474-9995
  • Order HBC services online at hbci.com/order
  • Visit our Winona storefront at 58 Johnson St.

MISC—As the construction season wraps up, new drop bury requests will be paused. Requests received during this time will be scheduled for burial in the spring when conditions improve. In most cases, a temporary drop can be installed to ensure service to your home. We will make every effort to complete drop buries already on the schedule, as long as weather conditions allow.