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Standard DVR Instructions

Standard DVR FAQs:

What is a DVR set-top box?
A DVR (Digital-Video-Recorder) is a set-top box with a built-in hard drive for recording your favorite television shows and movies. Unlike a VCR, a DVR set-top box can record programs in HD (High-Definition), schedule series recordings, and record multiple programs at once.

How do I get HBC’s DVR service?
Please call your local office to sign up for our DVR service. The service requires a DVR-capable set-top box. Additional fees may apply.

How do I record a program on my DVR set-top box?
To record the show you are currently watching, simply press the REC button on your remote control. For more detailed instructions, and more recording options, see page 2 of this document.

Can I record more than one show at a time?
Yes; you can record two different shows at the same time. You can also play back a previous recording while recording new episodes.

Can I record a program from the beginning if it has already started?
Yes; as long as you started watching the show from the beginning. You must, within the first half hour of the show, press the REC button and the recording will begin at the beginning of the show. If you change the channel before you press record and then change back, the show will no longer be able to record from the beginning.

Can my DVR record multiple episodes of my favorite show? (Series Recording)
Yes; using the series recording option, you can record all episodes or only new episodes of a particular show. For more detailed instructions, and more recording options, see page 2 of this document.

Can I watch my recordings from the other rooms in my house?
Yes, if you are subscribed to HBC’s WHDVR (Whole-Home DVR) service. Additional set-top boxes may be required. Please call your local office for more details.

Can I pause or rewind the show I’m watching, even if I’m not recording it?
Yes; DVR service also includes PLT (Pause Live TV). For instructions on the use of this feature, see page 2 of this document.

How many recordings can I keep on the DVR?
You can record approximately 70 hours of HD (High-Definition) programming and 140 hours of SD (Standard-Definition) programming.

How long can I keep my recordings?
You can keep the recordings as long as you like. When the hard drive gets full, by default the DVR will delete your oldest recording to make room. To change this setting, see the instruction on page 2 of this document.

How can I tell how much space is left on my DVR?
Go into the My Recordings screen in the DVR menu. The percentage of space used is shown above the list of your recordings.

Can I delete programs and recordings on my DVR?
Yes; to delete programs and recordings stored on your DVR, follow the instructions listed on page 3 of this document.

Can I play back a recording stored on my DVR set-top box?
Yes; to view instructions for play back of stored recordings, see page 2 of this document.

For additional help or support contact Wizards Technical Support at (877) 457-9669.

Search for a Program or Series

  1. Press the MENU button.
  2. Select Search and then select the search criteria (Fig. 1)
    • Movies
    • Sports
    • Kids
    • HDTV
    • Pay-Per-View – Title
    • Keyword
    • Actor/Director
    • Saved Searches
  3. Use the on-screen keyboard to search by a name, title, or keyword.

Record a Program or Series

To Record the Remainder of a Show You are Currently Watching:

  1. Press the REC button.

To Record an Upcoming Show:

  1. Press the GUIDE button. (Fig. 2)
  2. Use the ARROW KEYS, to select the show.
  3. Press the REC button.

To Record Multiple Episodes of a Series (Series Recording):

  1. Press the GUIDE button.
  2. Use the ARROW KEYS, to select an episode.
  3. Press the REC button twice.

Adjust Storage Settings for a Particular Recorded Program

  1. Go to the My Recordings screen on the DVR Menu.
  2. Select the recording you want to keep and press OK/SEL.
  3. Select the Modify the Save Setting option and press OK/SEL.
  4. Choose to save the recording until you delete it or until space is needed.

Playback of a Recording

  1. Press the MENU button.
  2. Select the DVR icon and press OK/SEL.
  3. Select My Recordings and press OK/SEL.
  4. Select the program you want and press OK/SEL. (Fig. 3)
  5. Use the REW <<, FF >>, PAUSE II, PLAY >, and STOP buttons to control the playback.

Pause Live TV (PLT)

  1. Press the REW <<, FF >>, PAUSE II, and PLAY > buttons to control the action without recording the show. (Fig. 4)

Cancel a Scheduled Program or Series Recording

  1. Press the MENU button and select the DVR icon in the main menu.
  2. Select Future Recordings, then select the recording you wish to delete.
  3. Press OK; then select the Set or Cancel A Recording option. (Fig. 5)
  4. Select Don’t Record to delete the scheduled recording. (Fig. 6)

-Once you cancel a program or series recording, the program or series will no longer record. To reschedule a program or series recording, follow the steps in the “Record A Program or Series” section located on page 2.

Delete a Single Program Stored on Your DVR

  1. Press the MENU button and select the DVR icon in the main menu.
  2. Select My Recordings; then select the recording you wish to delete.
  3. Press OK; then select Delete This Program. (Fig. 7)
  4. Select Delete Recording to con rm that you want to delete the stored recording.

-Once you delete a program, you cannot undo this action.

Delete Multiple Programs Stored on Your DVR

  1. Press the MENU button and select the DVR icon in the main menu.
  2. Select DVR Cleanup; then select the recordings you wish to delete.
  3. Press OK; then select Delete. (Fig. 8)
  4. Select Delete Recording to con rm that you want to delete the stored recording.

-Once you delete a program, you cannot undo this action.

Features

Watch in HD (High-Definition)
If you have an HD set-top box and subscribe to the HD channel lineup, you can watch and record in HD quickly by using the Watch in HD button.

  1. The Watch in HD icon will automatically show up on the bottom of your screen when you visit the SD (Standard-Definition) channel. (Fig. 9)
  2. Press the OK button on your remote to be taken to the HD channel.
  3. If you do not press OK before the Watch in HD icon disappears, simply press the INFO button, then press OK; you will automatically be taken to the HD channel.

-Channel can only be viewed in HD if there is a linear HD channel provided; customer must subscribe to the HD channel lineup and have an HD set-top box.

DVR Folders
Your DVR will group series recordings into folders to make navigation of your saved programs and shows easier. (Fig. 10)

DVR Cleanup
Your DVR allows you to delete single or multiple recordings at the same time. For instructions, see page 3 of this document.

DVR History
Your DVR allows you to view a list of activity from the last 28 days, including when a recording was deleted or if a scheduling conflict prevented a program from being recorded.

Closed Captioning
You can enable and disable closed captioning through the main menu. (Fig. 11)

  1. Press the Menu button on your remote control and select the Home icon.
  2. Choose the Set Up option and then select Closed Captioning.
  3. Select On or Off to enable or disable Closed Captioning.

Auto-Tune
This feature allows you to automatically tune to the channel after entering its channel number. There is no need to press the OK button.

For additional help or support contact Wizards Technical Support at (877) 457-9669.

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